Capabilities
Everything Ersona can do on your hotel.
Add one capability or several. Each one runs on the PMS, channels and tools you already have - and your team stays in control.
Jonas W. · WhatsApp · 16:05
Could we get two extra towels and a crib for the little one?
- Reservation identifiedRoom 21 · night 1 of 4PMS16:05
- Request understood2 towels · 1 cribErsona16:05
- Task createdGuest service · Room 21 · high · due 17:00Tasks16:05
- Assigned to housekeepingChecklist: towels ×2, crib ×1Tasks16:05
- Task completedMarked done by AnaTasks16:37
- Guest updatedWhatsApp16:38
Sell
Turn conversations you already have into direct revenue.
Serve
Answer every guest instantly, in their language, within your instructions.
Operate
Turn requests into tasks and tasks into completed work.
Understand
See what Ersona did, what it earned and what it saved.
Connect
Work with the systems you already run - nothing migrated.
See it on your hotel.
A short walkthrough on your own PMS, channels and policies - no migration, no commitment. Curious how it talks to guests? Try the guest assistant in the corner - it runs on the demo property.