Use Cases

Ersona adapts to your
business type

Hotels, hostels, and short-term rentals use Ersona to capture more direct bookings and automate guest communication.

Use Cases

Stop the OTA Bleed

Independent Hotels

Capture guests before they bounce to Booking.com. Offer instant incentives in-chat and save 15-20% on commissions immediately.

  • Instant WhatsApp response before guests book elsewhere
  • AI offers direct booking incentives automatically
  • Save 15-20% commission per reservation
See How It Works
Illustration representing Stop the OTA Bleed use case

Centralized Command

Multi-Property Groups

One dashboard for 1000+ properties. Route complex queries to specific agents while AI handles 95% of the routine load across all locations.

  • Single dashboard for all properties and channels
  • AI handles 95% of routine queries automatically
  • Smart routing sends complex cases to the right team
See How It Works
Illustration representing Centralized Command use case

Zero-Touch Hospitality

Vacation Rentals

From 'How do I use the coffee machine?' to late checkout payments—automate the entire guest lifecycle without hiring 24/7 staff.

  • Automate check-in codes, WiFi, and house rules
  • Handle every FAQ without human intervention
  • Collect payments for late checkout and extras
See How It Works
Illustration representing Zero-Touch Hospitality use case

Ready to see it in action?

15-minute demo. See Ersona handle your actual guest messages.

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