Revenue
Upsells that feel like hospitality—not sales.
Contextual offers at the right moment. Late checkout when they mention a late flight. Room upgrade when they're celebrating. Natural, not pushy.
Context-aware
Brand-safe
Human approval optional
How it works
Simple setup. Immediate results.
1
Detect moment
Ersona identifies upsell opportunities in conversation
2
Recommend offer
Suggests relevant upgrade, add-on, or experience
3
Natural pitch
Presented as helpful suggestion, not hard sell
4
Instant checkout
One-tap payment link in the chat
5
PMS updated
Booking modified, task created if needed
See it in action
Real conversation flow from a live property
Measurable outcomes
What properties typically see with Ersona
€18
Avg upsell value
Per successful offer
10%
Conversion rate
Typical acceptance
167%
Revenue lift
vs. no upselling
0
Guest complaints
Contextual = welcome
Typical results. Actual outcomes vary by property type, market, and implementation.
Works with your stack
Connects to your PMS in minutes. Real-time sync.
Hostaway
Cloudbeds
Guesty
Mews
Apaleo
Optima
Frequently asked questions
Late checkout, early check-in, room upgrades, parking, breakfast, airport transfers, local experiences, amenity packages—anything you configure.
Live in 30 minutes
Ready to see it in action?
Book a demo and we'll show you how revenue works for your property.
No credit card required · Works with your existing PMS