Pricing
Priced for your property. Not for a migration.
A monthly subscription per property, sized by rooms and by what you switch on; groups and portfolios by volume. The written proposal after the walkthrough states the exact figure — nothing per user or per seat.
Who it’s for
- 01
Independent hotels
Add guest messaging, direct-booking answers and paid extras without touching the PMS.
- 02
Groups
One layer across properties and channels, with per-property instructions and approvals.
- 03
Short-term rental operators
Guest conversations across WhatsApp, email and the PMS inbox handled at scale, with tasks for the follow-up.
What influences cost
- Capabilities you adopt
- Start with one — messaging, front desk, operations, journey automation, upsells — and add more when useful.
- Channels and volume
- How many guest conversations, on which channels.
- Systems we connect
- Your PMS and the channels around it. Nothing migrated; your PMS stays the system of record.
- Properties
- One property or a portfolio, with instructions per property.
Voice minutes and WhatsApp conversation fees are set by the carriers and by Meta and are shown separately in the proposal.
Before you ask us
Size the opportunity yourself.
Three calculators — upsell revenue, direct-booking economics, team time — with your numbers and editable assumptions. No form, nothing stored. Bring the result to the walkthrough and we’ll price against it.
Calculate your opportunityIncluded in every engagement
- Guest messaging across WhatsApp, email and website chat — and your PMS inbox where your PMS provides one
- Connection to your PMS and the guest channels around it
- Answers in the guest’s language, within your instructions
- Take control and approval controls for your team
- Tasks, team notifications and journey automation
- Analytics on what Ersona handled
Get a proposal for your property.
The walkthrough is how we scope it: a short call on your systems, then a written proposal with the exact monthly figure. No commitment.