ErsonaKeep MiniHotel. Add Ersona.
MiniHotel stays your system of record. Ersona answers guests with the reservation in view, on the channels they already use.
Maya Rossi · Room 204Reservation from MiniHotel
Maya Rossi + 1
Casa Aurora · 14-17 Nov · 3 nights · Direct booking
- Conversation
- WhatsApp · English · Ersona replying
- Open
- Check-in
- 2 of 2 guests approved · checked in (MiniHotel)
- Approved
- Order
- Breakfast for two · 15 Nov 08:30 · €28 · kitchen notified
- Paid
- Service
- Deliver 2 extra towels · Elena
- Closed 21:23
What runs on top of MiniHotel.
- 1
Questions before a booking
On your website, Ersona answers from your property information and takes the guest to your booking engine.
- 2
The stay itself
Requests are answered with the reservation in view; anything that needs doing becomes a task with an owner.
- 3
Nothing charged without your rule
Extras can require your team’s approval before a guest is charged.
How setup works
Connected in days.
- 1MiniHotel switches on the connection for your hotel
- 2Add your instructions, channels and approval rules
- 3Go live on your channels
Available in the MiniHotel Marketplace · Chat Bot AI · View the listing
What this connection does
- Ersona reads
- Hotels, room types and rooms (incl. availability counts and rates) · Reservations
- Ersona can do
- Runs the guest conversation on Ersona’s own channels - WhatsApp, email and website chat - with the MiniHotel reservation in view
- Sells paid extras on a secure checkout, with team approval where you want it
- Creates and assigns tasks and notifies the team
- Stays in MiniHotel
- The reservation and inventory.
See Ersona on your MiniHotel property.
A 15-minute demo tailored to your own reservations and policies. No migration.