ErsonaKeep Guesty. Add Ersona.
Guesty stays your system of record. Ersona answers the guest with the reservation in view, sells the extra and creates the work that follows.
Maya Rossi + 1
Casa Aurora · 14-17 Nov · 3 nights · Direct booking
- Conversation
- WhatsApp · English · Ersona replying
- Open
- Check-in
- 2 of 2 guests approved · checked in (Guesty)
- Approved
- Order
- Breakfast for two · 15 Nov 08:30 · €28 · kitchen notified
- Paid
- Service
- Deliver 2 extra towels · Elena
- Closed 21:23
What runs on top of Guesty.
- 1
A guest asks for late checkout
Ersona checks the reservation and your rule, sends a payment link, confirms once paid and creates the housekeeping task.
- 2
A question arrives on an OTA thread
Airbnb and Booking.com messages relayed into Guesty are answered like any other, with the booking source shown.
- 3
Someone wants to book
In website chat or WhatsApp, Ersona raises an inquiry on your Guesty booking engine for your team to confirm.
How setup works
Connected in days.
- 1Connect Guesty and switch on the inbox
- 2Add your policies, extras and who to notify
- 3Go live on one property, then roll out
Available in the Guesty Marketplace
What this connection does
- Ersona reads
- Listings · Reservations (dates, guests, source, status, total paid) · Guest details · Inbox messages, in real time (webhook)
- Ersona can do
- Replies in the Guesty conversation, on the guest’s channel (email, WhatsApp, Airbnb thread)
- Where enabled, gets a quote and creates a reservation inquiry on your Guesty booking engine for the host to confirm
- Stays in Guesty
- Bookings, rates, availability, folio and guest records. Ersona doesn’t change reservations, rates or calendars there.
Running on Guesty with Ersona
Levication · ≈60 apartments · Tiberias and Migdal
At least one booking a day currently closes through Ersona (customer-reported, August 2026)
Customer-reportedRead more
See Ersona on your Guesty property.
A 15-minute demo tailored to your own reservations and policies. No migration.