Answer guests in seconds -
even while you sleep

Ersona resolves 90% of messages in < 30s across Airbnb, Booking, VRBO, WhatsApp & every channel.

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Works With:

Airbnb integration - Ersona AI connects with Airbnb for automated guest messaging and property management

Guesty integration - Ersona AI connects with Guesty for automated guest messaging and property management

Hostaway integration - Ersona AI connects with Hostaway for automated guest messaging and property management

Booking.com integration - Ersona AI connects with Booking.com for automated guest messaging and property management

Vrbo integration - Ersona AI connects with Vrbo for automated guest messaging and property management

Features

Automate the full guest journey

From booking to check-out - The system handles it all.

Omnichannel by design

Airbnb Inbox, Booking.com, Vrbo, Guesty, Hostaway, WhatsApp, Instagram, web-chat - plug & play.

Instant, human-grade replies

Avg. 13.7s. Ersona keeps the tone friendly, accurate and on-brand.

Revenue-boosting flows

Auto-offer late check-out, upsells & review nudges. More revenue, zero extra work.

Learns every property

Uses your check-in guide, Wi-Fi, house rules & local tips to answer like a super-host.

Ersona AI guest communication dashboard preview showing automated messaging interface

Omnichannel by design

Airbnb Inbox, Booking.com, Vrbo, Guesty, Hostaway, WhatsApp, Instagram, web-chat - plug & play.

Instant, human-grade replies

Avg. 13.7s. Ersona keeps the tone friendly, accurate and on-brand.

Revenue-boosting flows

Auto-offer late check-out, upsells & review nudges. More revenue, zero extra work.

Learns every property

Uses your check-in guide, Wi-Fi, house rules & local tips to answer like a super-host.

Hosting ≠ constant texting. Whether you manage one loft or forty villas, Ersona frees you from repetitive questions and lets you focus on growth, not inboxes.

AI-powered guest experience automation dashboard showing automated responses and guest satisfaction metrics — Dashboard interface showing how Ersona automates guest communication across multiple platforms

"Nine out of ten guest questions now solve themselves. My phone stays on silent while reviews climb."
— Lior T., Host of 31 Apartments in Tel Aviv

Why hosts choose Ersona

No extra hiresAi covers 90% of chats.

Keep full controlApprove, edit or override any reply.

Scale effortlesslyAdd new listings, channels or teammates in minutes.

One Decision, massive impact

Imagine handing off 90% of your guest communication - without hiring a single person, without losing control, and without sacrificing quality. With Ersona, you're not just automating responses - you're upgrading your entire guest experience. It's the difference between managing your properties and growing them.

Trust & Security

Enterprise-grade AI, privacy built-in. Trained on thousands of hospitality interactions, compliant with GDPR & PCI-DSS. Data encrypted at rest & in transit.

Results

0.0%

response rate

+0%

ancillary revenue

+0%

more 5-star reviews

-0%

~157 min/day

Email automation bot interface showing automated guest communication and response templates — Email automation interface demonstrating AI-powered guest communication

Conclusion

Managing short-term rentals shouldn't mean sacrificing your time, sleep, or sanity. With Ersona, you're not just automating - you're elevating the way you host. Smarter communication, happier guests, more freedom.

Explore how it works in real life scenarios

Slash workload by 85% with AI guest messaging.

Guests booked faster, the team stayed focused - and response time dropped from 47 hours to 12 seconds.

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