Welcome to Ersona, the platform integrating AI-powered tools for customer service, content creation, and strategic decision-making ("The Service"). The term "Service" includes our informational website (the "Site"). “You” refers to any user of the Service, and “Ersona”, “We” or “Us” refers to Ersona, a Company Inc corporation. You and Ersona are each referred to herein as a “Party,” and collectively as the “Parties.”
For any inquiries, complaints, or suggestions, you may contact us at: contact@ersona.co. We will do our best to resolve your issue in a timely manner.
The following key points of the Terms of Service ("Terms") are provided for your convenience. They do not substitute the full Terms.
… and in detail
Please carefully read the following Terms. The Terms constitute a binding agreement between you and us. By accessing the Service or by using it in any other manner, you agree to these Terms. If you do not agree to these Terms, you may not access the Service or use it in any manner.
The Service integrates AI-powered tools to assist with customer service, content creation, and the management of your business strategies. We use advanced AI models to process interactions, improve content, and help you achieve better outcomes.
We collect and save your data solely to enhance and improve our products and services. Your data is not shared with any third party unless required by law. Information shared for the purpose of training your personalized service remains strictly confidential and is not fed into any broader artificial intelligence network. This information is not saved for repeated training purposes beyond your specific use case. Your information is encrypted and remains yours. You can request the deletion of your data at any time, and we will comply within 30 days.
The Service is available only to registered users. When you register, you allow us to access your account information as described in our Privacy Notice.
You may use the Service exclusively for your business purposes, subject to these Terms. You agree not to:
We offer a range of subscription plans with details provided on our Site. Payments are collected in advance, and fees are non-refundable.
By accepting these Terms, you represent that you are at least 18 years old, your use of the Service will comply with applicable law, and all registration information you submit is truthful and accurate.
The Service allows integration with third-party applications. We are not responsible for the use of these third-party services, including any payments made or data protection policies they have in place.
We and our licensors own all rights in the Service. We grant you a license to use the content generated for you by the Service within your business operations.
We may modify the Service at any time, and availability depends on factors outside of our control. Changes to these Terms will be communicated in advance when possible.
The Service is provided "as is" without any warranties. We do not guarantee uninterrupted availability, accuracy, or fitness for your specific needs.
Our liability is limited to the maximum extent permitted by applicable law, and we will not be responsible for indirect damages or losses resulting from your use of the Service.
You agree to indemnify us against claims arising from your breach of these Terms or violations of applicable law.
You may terminate your subscription at any time. We may also terminate or suspend your access to the Service for breach of these Terms.
These Terms are governed by the laws of Israel. Any disputes will be resolved in the courts of Israel.
These Terms constitute the entire agreement between you and us and supersede any prior agreements. Any waiver or modification must be in writing.